Effective date: November 9, 2026. This privacy policy applies to information submitted to Virginia Transformer Buyers through this website, including the equipment offer form, and through related seller communications by phone, text or email.
Our website serves businesses and individuals selling electrical transformers. The information about our business explains our role as an independent equipment buyer. We are not affiliated with any manufacturer, including Virginia Transformer Corp of Roanoke, and this policy does not cover another company's website or services.
01Information You Provide When Offering Equipment
We collect the information you provide when contacting us or submitting equipment for review. This can include your name, phone number, email address, company, equipment location, quantity, condition notes, equipment specifications and uploaded photos.
Photos may show transformer nameplates, serial numbers, site surroundings or other identifying details. Send information relevant to the equipment and your authority to discuss its sale. Avoid including Social Security numbers, unrelated financial records, passwords or personal information about people who are not involved in the inquiry.
02How We Use Seller Information
We use seller information to identify equipment, evaluate whether it fits our buying needs and respond to the person who contacted us. Nameplate details such as kVA, primary and secondary voltage, phase and cooling class help distinguish equipment accurately without relying on a general description alone.
We also use relevant information to clarify ownership or seller authority, discuss condition and location, prepare written offer terms and coordinate an agreed pickup. Our guide to selling a transformer describes the transaction process. Submitting an inquiry does not guarantee an offer or require you to accept one.
03Form Delivery, Hosting and Database Services
The website uses Web3Forms for form email delivery. Information submitted through the offer form passes through that service so the inquiry can be delivered to us. Website hosting and database services also support the operation of the site and the handling or storage of submitted information.
These providers may process submission content and technical information needed to operate their services. Their handling of information is also subject to their own terms and privacy practices. Do not treat the offer form as a secure channel for sensitive credentials or documents unrelated to an equipment inquiry.
04Privacy-Friendly Website Analytics
We use privacy-friendly site analytics to understand website activity, such as which pages visitors use and how they reach the site. This information helps us identify useful content and improve the website. Analytics is separate from the equipment details you intentionally send in an offer request.
Website and service infrastructure may also process technical request information needed to deliver pages, maintain operation and address errors or misuse. Privacy-friendly analytics does not mean that every website interaction is anonymous or that hosting and delivery providers receive no technical information.
06Retention of Inquiries and Transaction Records
We retain information for as long as reasonably needed for the inquiry, equipment review, related communications and any resulting transaction. Relevant records may also be retained for accounting, legal obligations, dispute handling or legitimate business recordkeeping. Not every record has the same retention period.
You can request deletion of information you submitted. Some records may need to remain where there is a legal obligation or a legitimate reason connected to an existing transaction or dispute. Deleting a record from active use may not immediately remove copies held in service-provider backups.
07Security and Information About Children
We take reasonable steps to protect information against unauthorized access, loss or misuse. However, no website, email service, database or transmission method can guarantee complete security. Keep submissions focused on what is needed to identify the equipment and communicate with you.
This website is intended for equipment sellers, not children. We do not knowingly collect personal information from children under 13. If you believe a child has submitted personal information, contact us so we can review the report and take appropriate steps to remove it.
08Virginia Privacy Requests and Your Choices
The Virginia Consumer Data Protection Act applies to businesses that meet specified applicability requirements and thresholds. Virginia Transformer Buyers may not meet those thresholds. Regardless, we honor reasonable requests to ask about submitted personal information, correct inaccurate details or delete information, subject to applicable obligations and legitimate retention needs.
Call or text (951) 403-5738 or email Industrial832@gmail.com with your request. Identify the contact information used in the original inquiry and describe what you want changed or reviewed. We may need to verify your identity or authority before providing records or changing information belonging to someone else.
09Policy Updates and Privacy Questions
We may update this privacy policy when website services, information practices or applicable requirements change. Updates will appear on this page with a revised effective date. Review the current policy before submitting information if you have questions about how it will be handled.
For privacy questions, use the phone number or email address above rather than sending another equipment offer. You can return to the Virginia Transformer Buyers home page for information about the equipment we buy.
Frequently asked questions
Should I remove personal details from transformer photos before submitting them?
Remove unrelated personal details where practical, but keep the transformer nameplate legible. We need equipment identifiers and specifications to review the unit accurately. Check photos for visible employee badges, unrelated documents or computer screens before uploading them. If a relevant photo contains sensitive information, contact us to discuss what details are needed.
Can I ask you to delete an offer request if I decide not to sell?
Yes, you can ask us to delete an offer request even if you decide not to sell. Contact Virginia Transformer Buyers at (951) 403-5738 or Industrial832@gmail.com and identify the original submission. We honor reasonable deletion requests, but may retain records needed for legal obligations, an existing transaction or a dispute, and backup copies may not disappear immediately.
Does Web3Forms receive the information in my equipment offer?
Yes, Web3Forms processes information submitted through the website form to deliver the inquiry by email. That can include contact details, equipment descriptions and submitted photos. Website hosting and database services may also handle submitted information as part of site operation. Avoid sending passwords, Social Security numbers or unrelated confidential documents through the form.